Will I be charged customs and import duties?   

 

For orders placed and shipped within Thailand, a 7% VAT applies, which is included at checkout.

Orders to the USA will incur customs and duties if they exceed $800 USD.

UK orders exceeding £135 in value are subject to VAT at 20%, calculated on the total including cost, shipping, and any insurance.

For orders to Australia, customs and duties apply to amounts over $1000 AUD.

For countries not mentioned, please contact us at info@sofairthelabel.com to discuss shipping options.

In other regions, customs and import duties are determined by local authorities, and we are unable to provide estimated costs. We recommend contacting your local customs office to verify any charges that may apply before placing an order.

We reserve the right to deduct any costs we incur from parcels returned due to unpaid customs charges from your refund.

Please be aware that the total cost of your order does not include any import duties or fees. 

 

When will my order be shipped?

 

We strive to ship your order within 24 hours of placement.

Orders made after 1pm on Fridays or during bank holidays will be shipped on the next business day.

During peak periods, such as sales, there may be a slight delay. We will provide confirmation and tracking details as soon as your order is shipped.

Please remember that all orders placed on non-working days will be processed the following business day.

 

Do you deliver on bank holidays and weekends?

 

Our delivery schedules do not include weekends or bank holidays. While some of our courier services operate over weekends, which may reduce delivery times, we cannot guarantee weekend delivery.